Internet Information Server 4 (IIS 4) - Installation issues and mysaNiTy.

Incorrect installations of Internet Information Server 4.0  may result in improper functioning of IIS and mysaNiTy being unable to  move or delete accounts. MysaNiTy has been tested using Internet Information Server versions 2 to 5 successfully where installations or upgrades of IIS have been done following proper installation documentation from Microsoft. Microsoft recommends carefully reading the following documentation for IIS 4 before installation (Installing IIS 4 from Microsoft Support).

MysaNiTy creates virtual directories to each users www subfolder located in each  users home folder.  An incorrect install of IIS can result in locks placed on the www folders thus, preventing users folder to be moved or deleted.

Testing mysaNiTy with IIS 4+

1. Create two new groups using mysaNiTy, testgroup and testgroup1 (mysaNiTy->Account management->Add Groups) and create a couple of test accounts ..

2. Run Windows Explorer and open the testgroup folder where the accounts are subfolders.  (drive:\useracc\testgroup), close Windows Explorer.

3. Using mysaNiTy account management, move the testgroup user accounts from testgroup to testgroup1

4. Run Windows Explorer and open the testgroup1 folder, press F5  a couple of times with Windows Explorer open to ensure that Windows Explorer has refreshed its views. You should now see these account home folders located under testgroup1.

5. One last test - run mysaNiTy -> account management-> select the group testgroup1 and choose to delete the whole group of users in testgroup1. (Make sure that Windows Explorer does not have any of the testgroup1 user accounts folders highlighted. Windows Explorer may also place locks on these.) Use Windows Explorer to confirm these are deleted. (Remember F5 to refresh Windows Explorer views)

Note: If you could not move or delete these account folders IIS 4.0 may  not installed correctly.  You can uninstall IIS 4 and reinstall( Read: Installing IIS 4 from Microsoft Support) and IIS 2 or 3. Contact us on how to repair these folders. (support@my-sanity.com) MysaniTy uses a simple text based database to store user folder information making support simple for all network administrators.

We will be providing more information relating to this issue in the near future.